Create an Individual Donation Page

No. There is no charge to create a donation page on Memory Giving.

It only takes a few minutes to complete the form and Memory Giving will do the rest. We aim to have the page live within 24 hours, weekends permitting.

No account will be created. We create and administer the donation page for you. If you need to contact us, please email theteam@memorygiving.com.

You can upload an image on the page setup form or alternatively please email it to the theteam@memorygiving.com

Yes. Funeral arrangements including date, time, location and family requests (such as wear bright colours) can be listed. Please email the details to theteam@memorygiving.com and we will add them to the donation page.

Yes. Please email the details to theteam@memorygiving.com and we will add them to the donation page. Information required is URL, Username and Password to allow friends and family to view the funeral online. An order of service PDF or URL can also be listed.

Donation pages remain open for 6 weeks from the date of opening. It is possible to extend or shorten this date by contacting us on theteam@memorygiving.com. Once a page closes though it cannot be re-opened.

As soon as the donation page opens, we email you a link that you can forward onto friends and family.

We pass this information onto the charity so if it is held by them they can remove the details from their records.

Memory Giving can only set up individual in memory donation pages where the funeral director is not registered with us and regularly using our service.

After a page closes we will email you a list of all the donors and messages (unless a donor has requested to remain anonymous).

Yes, this can be specified on the form. You may wish to choose a branch, appeal, hospital ward, etc. We will always pass on your wishes to the charity.

Where there is more than one charity on the page, donations cannot be split equally. The donor decides which charity to donate to.

As long as there have been no donations made, we can change the charity on the donation page.

Charities are paid weekly.

This is visible on the donation page. After the page closes, we email you a list of all the donors and messages (unless a donor has requested to remain anonymous).

If you select for your details to be passed onto the charity this is for thanking purposes only.

Gift aid is a scheme available to UK registered charities and Community Amateur Sports Clubs (CACSs) to reclaim tax on a donation made by a UK tax payer, effectively increasing the amount of the donation. Memory Giving does not pass donor details onto charities. We claim gift aid on a monthly basis for all charities that are fully registered with us and HM Revenue & Customs (HMRC) pay the gift aid directly to the charity. Fully registered means they have completed the required HMRC forms. We have up to four years to claim gift aid and we do not charge the charity a fee for this service. More information can be found here www.memorygiving.com/gift-aid.aspx.

We are unable to facilitate cash or cheques on a donation page.

We do not charge you or the charity to use our service. We deduct a 5% fee from each donation plus a transaction charge that is dependent on the card type used. This is to help support run the website. Full details can be found here www.memorygiving.com/our-fees.aspx.

Memory Giving was started in 2010 by fifth generation funeral directors Julian and Matthew Walker. The brothers have devoted their lives to supporting the bereaved, just like their father, their grandfather and those before them. They wanted to provide a service that allowed donors easier access to giving and the ability to leave messages in tribute. A key objective was the fast transfer of funds to charities and the collection of Gift Aid on behalf of any charity, large or small wherever possible. Our Promise - www.memorygiving.com/our-promise.aspx

This can be found here www.memorygiving.com/privacy-policy.aspx

Memory Giving is a public website and the information contained on it can appear on search engines such as Google. Unfortunately, we have no control over this. If you wish us to deactivate the page on closure so it can no longer be viewed, please contact us.

Please email theteam@memorygiving.com. If during office hours of Mon to Fri 9am to 3.30pm we will contact you same day, outside of these times we will contact you next working day.